Returns & Exchanges
Cole Buxton™ offers a 14-day return window from the date of delivery for all items in original, unworn condition with tags attached. We ensure a streamlined process for global customers to return products for a refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Item
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Ship the Package
Generate and print your prepaid shipping label from the portal, then drop off the package at your nearest authorized courier location.
- 4.Inspection & Refund
Once our warehouse team verifies the condition of the return, your refund will be processed to the original payment method within 5-10 business days.